When you bring in your regulator or other pieces of equipment for repair try to avoid a conversation like this. It gets repairs done quicker:
- Hello. Can I help you?
- Yes, my regulator has a problem.
- What is wrong?
- Well, I was diving down by, uh where was it…
- OK. but what is wrong with the regulator?
- Well, it was when I was diving, It was near Angel City. I can’t remember the name of the site.
- OK. But what is wrong with the regulator?
- It was just rebuilt by someone I have been dealing with for…
- OK But what is wrong with the regulator?
- They have rebuilt it before, and it worked fine …
- OK. But what is wrong with the regulator?
- Well, it was working fine yesterday and…
- OK. But what is wrong with the regulator?
- Oh OK. It is leaking water when I breath.
- Thank you. Let me fix it.